Make the invisible visible.
Everything relies on you.
It’s hard to switch off.
Invoicing. Emails. Calendars. People. Everything in between.
Too many tools — or none working together.
That’s Systems Drag.
Make it visible — then it becomes possible to get back to what matters.
10-minute assessment that shows what’s taking more from you than it should.
The next 28 questions measure how work flows through your business.
Your anonymous answers help us improve the diagnostic. We never collect names, emails, or anything that could identify you in this step.
Analysing your responses across 5 dimensions...
Systems Drag Score
Make the invisible visible.
One step before your results
What’s the name of your business?
It appears on your results, on your Systems Drag Summary, and on the full report if you choose that path. We don’t share it.
Systems Drag Index
Make the invisible visible.
YOUR DIAGNOSIS
Your Business
A diagnostic designed to surface the operational weight you’ve been carrying.
PREPARED
2026 · Q2
SCORE
— / 100
Continued on Page 1: Your Summary →
PAGE 1 OF 8
YOUR SUMMARY
SYSTEMS DRAG INDEX
Make the invisible visible.
Prepared for [Business Name]
What this report does
The Systems Drag Index™ doesn’t fix what you’re carrying. It makes it visible — the patterns, the pressure points, the dependencies you’ve been holding in your head — so you can prioritise what to change first, and implement it from a clearer place.
Scores are designed to surface operational patterns and pressure areas — directional indicators, not absolute measures.
Continued on Page 2: What's at Stake →
PAGE 2 OF 8
WHAT'S AT STAKE
SYSTEMS DRAG INDEX
Make the invisible visible.
When drag accumulates over time, four areas of the business commonly feel it first. Here's what your score suggests is most exposed.
Continued on Page 3: Your Current State →
PAGE 3 OF 8
YOUR CURRENT STATE
SYSTEMS DRAG INDEX
Make the invisible visible.
Systems Growth Map summary
The Systems Growth Map shows where operational weight is concentrating across the business — and where continuity still relies on you.
Continued on Page 4: Immediate Priorities →
PAGE 4 OF 8
IMMEDIATE PRIORITIES
SYSTEMS DRAG INDEX
Make the invisible visible.
The three highest-leverage moves to start with. Each one reduces drag in multiple drivers.
WHERE THE WORK BEGINS
Your three highest-leverage actions.
Sequenced by impact. Start with Priority 01.
The principle
You do not need to fix everything. You need to fix the right things, in the right order.
Continued on Page 5: Next Actions →
PAGE 5 OF 8
NEXT ACTIONS
SYSTEMS DRAG INDEX
Make the invisible visible.
Sequenced moves to keep going. The compounding effect shows up when all ten are running together — but even one in motion shifts something.
After your three priorities, these seven keep the work moving. They’re sequenced by leverage — pick them up as you free up capacity from the priorities above.
Continued on Page 6: Your Operating Tools →
PAGE 6 OF 8
YOUR OPERATING TOOLS
SYSTEMS DRAG INDEX
Make the invisible visible.
Commit the time first. Then schedule, assign, send to your calendar, mark complete.
Your first hour. Block this on the calendar now — the rest of the plan won't land if you don't commit the start.
Now what
Once the 60-minute hour is in your calendar, the tracker below holds your 10 actions — the three priorities and seven recommended. Edit titles, assign delegates, set dates, send to your calendar.
YOUR TEAM
Names entered here become the delegate options across your action list. Include yourself if you'll own items.
Your action tracker — the working surface
#
ACTION
DUE
OWNER
CALENDAR
STATUS
HOW TO USE THIS TRACKER
Edit the tracker in the browser to assign owners and due dates. Use the calendar buttons to commit the time. Print to PDF or export the tracker as CSV to keep a copy — the live browser version doesn’t remember edits after you close the tab.
Continued on Page 7: SOPs and Staff Comms →
PAGE 7 OF 8
SOPS AND STAFF COMMS
SYSTEMS DRAG INDEX
Make the invisible visible.
Templates and scripts to support the priorities on pages 4 and 5. Tap any item to expand.
The standard operating procedures and communication template you need to put your action plan in motion. Download each, fill in the bracketed sections, save where your team will find them.
Step-by-step process from signed agreement to first delivery: welcome message, information collection, system setup, first check-in. Designed to be completed without your involvement after the initial setup.
⏱ Setup time: 45 mins · Recurring time saved: 1–2 hrs per new client
Checklist from job completion to paid invoice: completion confirmation, invoice trigger, follow-up sequence at 7 and 14 days, escalation at 21 days. Eliminates manual tracking and chasing.
⏱ Setup time: 30 mins · Recurring time saved: 30–60 mins per job cycle
15-minute Monday structure: open jobs status, outstanding invoices, this week's commitments, cash position, one strategic task to prioritise. Replaces reactive daily triage with proactive weekly clarity.
⏱ Setup time: 20 mins · Weekly time investment: 15 mins
Process from first contact to delivered proposal: qualification questions, scope confirmation, proposal template trigger, follow-up timing. Reduces proposal prep time and improves conversion through consistency.
⏱ Setup time: 60 mins · Recurring time saved: 45–90 mins per proposal
A template for the conversation that turns the action plan from "your idea" into "our work."
A template for the conversation that turns the action plan from "your idea" into "our work." Six-section script for introducing new tools, SOPs, or working patterns to your team.
⏱ Conversation time: 8–10 mins · Setup time: 15 mins to adapt
Continued on Page 8: Closing →
PAGE 8 OF 8
CLOSING
SYSTEMS DRAG INDEX
Make the invisible visible.
YOUR DIAGNOSIS IS COMPLETE
The map is yours.
The first move is too.
Systems Drag Index
Make the invisible visible.
systemsdragindex.com · © Hummingbird Tech Group Pty Ltd
END OF REPORT
What this report does
The Systems Drag Index™ doesn’t fix what you’re carrying. It makes it visible — the patterns, the pressure points, the dependencies you’ve been holding in your head — so you can prioritise what to change first, and implement it from a clearer place.
Inside, you’ll find:
$97 USD · Delivered to your inbox after checkout.
Your Systems Drag Summary™ will also be sent to your inbox.
Not ready to act yet?
You can still receive your Systems Drag Summary™, share the framework with someone else, or explore future licensing and partnership pathways.
The Systems Drag Index™ is open to reference — anyone can talk about it, cite it, or take the free diagnostic. Commercial delivery to clients requires a licence. Three tiers.
Individual coaches, consultants, and advisors delivering 1:1 or small-group client work.
Administer Systems Drag Index assessments · issue branded reports · describe yourself as a Systems Drag Index Certified Practitioner.
TAFEs, universities, RTOs, consulting firms, and government programs with multiple practitioners or cohorts.
Curriculum rights · seat-based practitioner access · co-branding under defined conditions.
SaaS platforms and commercial products embedding, benchmarking, or co-marketing against the framework.
Embedded score rights · benchmarking language · defined co-marketing scope.
Without a licence, you can
Cite the framework in writing. Discuss it publicly. Teach about it in editorial or academic contexts. Take the free diagnostic for your own business and share your score. The framework is open to reference — a licence is only needed for commercial delivery to clients.
Register your interest
Tell us which tier fits your work and we’ll send you the applicable licence agreement with full terms and fee schedule.
We’ll respond within five business days. No automated sequences.
Full terms are set out in the Framework Use Policy and the applicable licence agreement.
Questions: hello@systemsdragindex.com
The Systems Drag Index™ stands on its own — your score, your drag number, and your action plan are complete.
We're also working on what comes after the diagnostic — an integrated operational layer designed specifically for independent operators and small teams. It's in design, not build. We'll share it when there's something real to show.
KEEP ME POSTED
If you'd like to hear when the operational layer is ready to share, leave your email. One email when there's something to share — no marketing sequences.
The diagnostic identifies where. We'll be in touch when there's something real to share on what comes next — one email, no marketing sequences.
WHAT TO EXPECT
Your details are used only to get in touch when there's something real to share. No marketing. No sharing. No nurture sequences.
If you requested your Systems Drag Summary, it’s on its way to your inbox.
What you have
WANT TO GO DEEPER?
The detailed Systems Drag report — $97 USD
Prioritised actions, stakes analysis, the Systems Growth Map, a 60-minute change plan, SOPs — personalised to your tools and the way you actually work.
OPTIONAL
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Leave your email below. One message when there’s something real. Never marketing.